Empowering Citizens through AI: A Literature Review on Democratic Engagement in the Digital Age

Abstract

The In the digital age, artificial intelligence is a transformative force in shaping democratic participation. From algorithmic decision-making to the application of civil technology, AI opens up new opportunities to engage citizens, enhance public consideration, and promote inclusive political participation. However, in its implementation, it is often an ethical issue such as data privacy, algorithmic bias, and uneven access. This study aims to explore how AI can empower democratic engagement by reviewing the existing scientific literature in the fields of civic technology, political science, and digital education. Using a qualitative literature review method, this paper analyzes key themes, debates, and gaps in current research. These findings show that AI has the potential to improve voter education, increase transparency in governance, and support marginalized voices through inclusive platforms. However, the risks of surveillance, misinformation, and community disengagement remain significant. The study concludes that while AI holds promise in revitalizing democratic practices, its implementation must be guided by ethical principles and a commitment to digital equality. Further interdisciplinary research is needed to ensure AI technology serves the public good in a democratic context.